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Free shipping across India for orders above 1500/-
OUR POLICIES
At Clutches N Slings, every product is carefully inspected and packed to ensure it reaches you in perfect condition. We request you to review the details below before placing your order.
We currently do not offer returns or exchanges once an order has been successfully delivered, except in cases where the product is received in a damaged or defective condition.
If you receive a damaged or defective product, please notify us within 24 hours of delivery.
To be eligible for a return or exchange, a complete unboxing video is mandatory. The video must clearly show:
The sealed package before opening
The entire unboxing process
The damage or defect upon opening
Requests without a valid unboxing video will not be accepted.
Return and exchange policy for damaged and defective products:
If the product is damaged/ defective, you should report within 48 hours of delivery
Mandatory submission of photos or an unboxing video showing the damage ,shipping box and label
We will offer a full refund or free replacement ( including shipping costs) once the damage is verified
Advise to not accept tampered or heavily crushed packages from the delivery agent.
Returns or exchanges will not be accepted for:
Change of mind or personal preference
Size, color, or design variations
Minor color differences due to screen or lighting variations
Products showing signs of use, wear, or damage after delivery
To initiate a return or exchange request, please contact our support team with:
your order ID
the unboxing video
clear images of the issue
Our team will review your request and guide you through the next steps.