Refund Policy

At Clutches N Slings, every bag is thoughtfully crafted and carefully quality-checked before dispatch. We want you to love your purchase, which is why each product is thoroughly inspected and securely packed prior to shipping.

Please note: All sales are final. We do not offer refunds once an item has been sold, except in cases where the product is received in a damaged or defective condition.

Important Condition for Refunds

To request a refund for a damaged or defective product, a complete unboxing video is mandatory. The video must clearly show:

The sealed package before opening

The entire unboxing process

The visible damage or defect upon opening

Refund requests without a clear and continuous unboxing video will not be accepted.

Additional Notes

Any damage reported after successful delivery and acceptance, without a valid unboxing video, will not be eligible for a refund.

Please review product details, including size, color, and design, before placing your order, as refunds cannot be provided for personal preferences or minor variations.

Slight differences in color or texture may occur due to lighting conditions or screen settings and are not considered defects.

Our team is always happy to assist you prior to purchase to ensure you select the right style for your needs.

Thank you for choosing Clutches N Slings. Your understanding of our policy helps us maintain fairness, transparency, and quality for all our customers.