Refund Policy

At Clutches N Slings, every bag is thoughtfully crafted and carefully quality-checked before dispatch. We want you to love your purchase, which is why each product is thoroughly inspected and securely packed prior to shipping.

Please note: All sales are final. We do not offer refunds once an item has been sold, except in cases where the product is received in a damaged or defective condition.

Important Condition for Refunds

To request a refund for a damaged or defective product, a complete unboxing video is mandatory. The video must clearly show:

• The sealed package before opening
• The entire unboxing process
• The visible damage or defect upon opening

Refund requests without a clear and continuous unboxing video will not be accepted.

Additional Notes

• Any damage reported after successful delivery and acceptance, without a valid unboxing video, will not be eligible for a refund.
• Please review product details, including size, color, and design, before placing your order, as refunds cannot be provided for personal preferences or minor variations.
• Slight differences in color or texture may occur due to lighting conditions or screen settings and are not considered defects.
• Our team is always happy to assist you prior to purchase to ensure you select the right style for your needs.

Thank you for choosing Clutches N Slings. Your understanding of our policy helps us maintain fairness, transparency, and quality for all our customers.